Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2009 Chevrolet Silverado
Mileage
284,719
Service Date
4/10/2026
Services Performed
REPLACE SPARK PLUGS DUE TO OIL ASH FOULING. PLUG WIRES ARE IN GOOD CONDITION. REPLACED DIRTY ENGINE AIR FILTER. FOUND COOLANT LEAK AT WATER PUMP BYPASS HOSE, SNUG HOSE CLAMP AND TOP OFF COOLING SYSTEM.
SPARK PLUGS – Remove & Replace – 1500, V8, Gas
PERFORM ENGINE AIR INTAKE CLEANING.
LANCE A. gave our service a 5 star review on 4/11/2026
2016 Chevrolet Suburban
Mileage
106,605
Service Date
3/6/2026
Services Performed
SCAN AND INSPECT FOR NO START CONDITION. FOUND ONLY 5 OF 28 ONBOARD MODULE WOULD COMMUNICATE WITH SCAN TOOL. CHARGED BATTERY AND TESTED, BATTERY WAS DATED 5/2021. INSTALLED NEW BATTERY AND REPLACE NEGATIVE BATTERY CABLE DUE TO HIGH FAILURE RATE. STILL HAD COMMUNICATION CONCERN. MAIN HARD CODES THAT WOULD RETURN EVERY TIME WAS U0121 FOR NO RESPONSE FROM BRAKE CONTROL MODULE. HAD CODE U0140 FOR NO RESPONSE FROM SUSPENSION MODULE AND CODE U0415 FOR NO RESPONSE FROM STEERING MODULE. ALSO HAD SEVERAL TROUBLE CODES STORED IN BODY CONTROL MODULE, MOST CODES BEING MODULE COMMUNICATION CODES. TESTED HIGH SPEED LAN CIRCUIT OUTPUT FROM BODY CONTROL AND HAD NONE. DISCONNECT MODULES AND INSPECT FOR SHORT IN HIGH CIRCUIT CAUSING MODULE TO SHUT DOWN. REPAIRED PINCHED WIRES IN DRIVERS DOOR THRESHOLD AND ALSO HOLD HIGH VOLTAGE ON GROUND G218 WHEN SYSTEM WAS TURNED ON. REPAIRED GROUND G218 AT DRIVERS DOOR [A] PILLAR. BODY CONTROL MODULE STILL DID NOT ACTIVATE COMMUNICATION. REPLACED AND PROGRAMMED BODY MODULE. HAD COMMUNICATION WITH ALL MODULES BUT IGNITION STOP/START BUTTON WOULD TURN ON ACCESSORY AND NOT SEND SIGNAL FOR ENGINE START UP. REPLACED STOP/START BUTTON ENGINE STARTS AND RUNS. PERFORM TIRE POSITION RELEARN, TEST DROVE SEVERAL MILES TO VERIFY REPAIRS.
JIM/KATHY/MEGAN/SARA H. gave our service a 5 star review on 3/7/2026
2004 Chevrolet Silverado
Mileage
160,454
Service Date
2/12/2026
Services Performed
WARRANTY LEAKING ENGINE OIL LEVEL SENSOR WITH ORIGINAL EQUIPMENT SENSOR.
WATER PUMP – Remove & Replace – V8, 4WD, Diesel, Eng VIN 1 w/Air Cond
DAN W. gave our service a 5 star review on 2/27/2026
2011 Chevrolet Camaro
Mileage
20,497
Service Date
2/5/2026
Services Performed
CHARGED BATTERY, BATTERY DATED 11/2020, SHOULD BE REPLACED SOON
DON B. gave our service a 5 star review on 2/6/2026
2016 Chevrolet Suburban
Mileage
105,239
Service Date
1/16/2026
Services Performed
SCAN AND TEST DRIVE FOR INTERMITTENT WARNING LIGHTS. HAD SEVERAL CODES STORED IN MULTIPLE MODULE. MAIN CODE FAILURE INDICATED STEERING ANGLE SENSOR FAILURE. COMPUTER DATA SHOWED INTERMITTENT DROP OUT OF STEERING ANGLE SENSOR. VERIFIED CONNECTIONS WERE GOOD AND CORRECT POWER AND GROUNDS AT SENSOR. REPLACED FAULTY STEERING ANGLE SENSOR, CLEAR CODES AND TEST DROVE SEVERAL MILES, NO CODES RETURNED AND HAD NO FAILURES.
TEST DRIVE FOR ROTOR RUN OUT AT HIGHER SPEEDS.
STEERING ANGLE SENSOR – Remove & Replace – w/Power Tilt & Telescopic – [Includes: Perform Relearn procedure. Includes: R&I Steering Column Assembly.] – [NOTE: Labor estimates listed are for R&R only and DOES NOT include diagnosis time.]
JIM/KATHY/MEGAN/SARA H. gave our service a 5 star review on 1/17/2026
2015 Chevrolet Sonic
Mileage
1,313,126
Service Date
10/31/2025
Services Performed
INSPECTED COOLING SYSTEM. DID NOT FIND ANY LEAKS AT THIS TIME. COOLANT LEVEL IS FULL AND COOLANT IS CLEAN.
MICHELLE A. gave our service a 5 star review on 11/1/2025
2017 Chevrolet Silverado 2500 HD
Mileage
65,840
Service Date
10/15/2025
Services Performed
INSTALL WASHER NOZZLES [PROVIDED BY CUSTOMER]
MISSY/DAVID S. gave our service a 5 star review on 10/16/2025
2018 Chevrolet Silverado 2500 HD
Mileage
107,157
Service Date
10/8/2025
Services Performed
INSTALL CUSTOMER SUPPLIED OIL PAN AND CHANGED OIL. REPLACED LEFT AND RIGHT REAR EXHAUST TURBO UP PIPE KIT THAT IS LEAKING. ALSO REPLACEMENT INTAKE TUBE KIT WITH BANKS PLENUM AND AIR BOX KIT. REPLACED REAR DIFF COVER AND SERVICED WITH NEW FLUID
TROY K. gave our service a 5 star review on 10/9/2025
2008 Chevrolet Impala
Mileage
127,065
Service Date
8/1/2025
Services Performed
TECH FOUND ENGINE OIL LEAK IN MULTIPLE SPOTS. ONE OIL LEAK WAS NOTICED COMING FROM THE TIMING COVER GASKET, ANOTHER COMING FROM THE INTAKE MANIFOLD GASKET AND THE FINAL LEAK TECH COULD SEE WAS COMING FROM THE REAR MAIN SEAL. SPOKE WITH CUSTOMER ABOUT THE REMOVAL AND RE-INTALLATION OF THE ENGINE. THE ENGINE MUST COME OUT SO THE REAR MAIN SEAL COULD BE REPLACE. CUSTOMER APPROVED REPAIR.
ENGINE ASSEMBLY – Removal & Installation – V6 – [Includes: R&I only those components necessary for the removal of the complete Engine Assembly. DOES NOT include transfer components or tune Engine.]
RESEAL ENGINE
MICHAEL J. gave our service a 5 star review on 8/2/2025
2009 Chevrolet Cobalt
Mileage
152,401
Service Date
6/23/2025
Services Performed
CHECK AC SYSTEM
Service air conditioner. Check condition of all belts and lines. Evacuate and recharge with reclaimed R-134. Test system performance.
SEAN P. gave our service a 5 star review on 7/3/2025

Chevrolet