Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2004 Ford Econoline
Mileage
135,935
Service Date
4/2/2026
Services Performed
INSPECT FOR NO DASH CLUSTER OPERATION. REPLACE ONE FUSE FOR TRAILER TOW WIRING, DASH STILL DID NOT WORK. ALL OTHER FUSES ARE GOOD. REMOVE INSTRUMENT CLUSTER AND INSPECT, FOUND BAD CONNECTIONS AND BROKEN LATCH FOR CLUSTER CONNECTOR. DISASSEMBLY CONNECTOR AND TIGHTEN PIN CONNECTOR IN PLUG IN. HAD NO AVAILABILITY ON REPLACEMENT PLUG, HAD TO REPAIR EXISTING CONNECTOR. AFTER REPAIR CLUSTER DID NOT DROP OUT OR FAIL. HAD TO TAPE CONNECTOR INTO CLUSTER. REPLACE HEAD LIGHT KNOB, KNOB HAD BEEN SILICONE ON AND WAS MISSING RETAINER CLIP. WHEN TRAILER FUSE WAS REPLACED, TAIL LIGHTS STAYED ON AND WOULD NOT SHUT OFF. CUSTOMER DID NOT WANT TO DIAGNOSE ANY FURTHER ON SHORTED TRAILER TAIL LIGHT ISSUE.
ROD R. gave our service a 5 star review on 4/3/2026
2004 Ford Pickup
Mileage
217,961
Service Date
4/1/2026
Services Performed
REPLACE FUEL FILTER
REPLACE PASSENGERS SIDE HEADLIGHT ASSY. ASSEMBLY IS ON PASSENGER
FUEL FILTER – Remove & Replace – F150 In Line
This vehicle's owner gave our service a 5 star review on 4/2/2026
2016 Ford Transit-350
Mileage
162,361
Service Date
3/30/2026
Services Performed
EXTRACT TWO BROKEN MANIFOLD BOLTS, DRILL, TAP AND HELICOIL.
FUEL DOOR HINGE IS BROKEN REMOVE AND REPLACE
EXHAUST LEAK PASSENGERS SIDE EXHAUST MANIFOLD (BROKEN BOLT)
EVAPORATOR CORE – Remove & Replace – Rear,Cargo – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
LOW SIDE SCHRADER VALVE IS LEAKING. RECOMMEND REPLACING VALVE AND CHARGING A/C SYSTEM TECH FOUND REAR EVAPORATOR LEAKING.
ERICA P. gave our service a 5 star review on 3/31/2026
2005 Ford Thunderbird
Mileage
36,966
Service Date
3/19/2026
Services Performed
SCAN COMPUTER AND INSPECT FOR HOT AIR FROM HVAC DUCT IN ANY SETTING. HAD CODES B2799 AND B1265 STORED FOR NO TEMPERATURE CHANGE WHEN COMMANDED. FOUND COOLANT CONTROL VALVE STUCK AND REPLACED.
WATER VALVE – Remove & Replace
JOYCE C. gave our service a 5 star review on 3/20/2026
2014 Ford Escape
Mileage
83,386
Service Date
3/13/2026
Services Performed
TECH USED STETHOSCOPE AND FOUND THAT BOTH FRONT WHEEL BEARING ARE GROWLING. SPOKE WITH CUSTOMER ABOUT REPLACEMENT OF BOTH FRONT WHEEL BEARING AND CUSTOMER APPROVED REPAIRS. TECH ALSO FOUND THAT THE AXLE NUTS ON BOTH FRONT AXLES HAD BEEN CROSS THREADED ONTO AXLES. SPOKE WITH CUSTOMER ABOUT THE POSSIBILITY OF THE THREADS GETTING RUINED WHEN REMOVING AXLE NUTS. WHEN TECH REMOVED AXLE NUTS THE THREADS ON THE AXLES HAD CAME OFF WITH THEM. SPOKE WITH CUSTOMER ABOUT REPLACING FRONT AXLES. CUSTOMER APPROVED AXLE REPLACEMENTS.
REMOVE AND REPLACE FRONT WHEEL BEARING. [Includes both sides] PRESSED IN BEARINGS.
REMOVE AND REPLACE BOTH CV AXLES
DAVID B. gave our service a 5 star review on 3/20/2026
2010 Ford Pickup
Mileage
102,668
Service Date
2/19/2026
Services Performed
TEST DRIVE AND INSPECT SHOCKS, TRUCK DROVE NORMAL AND SHOCKS HAD NO SIGNS OF LEAKAGE.
CHECK PINION SEAL LEAK
ALTERNATOR DRIVE BELT – Remove & Replace – F150 – [Includes: Serpentine and V-Belt type Belt(s).]
CHECK BELT
PINION SHAFT SEAL – Remove & Replace – F150 One Piece Driveline – [Includes: R&I Brake Disc Rotor.] – [DOES NOT include R&R Collapsible Spacer.]
DEAKON L. gave our service a 5 star review on 2/24/2026
2004 Ford Pickup
Mileage
214,892
Service Date
2/6/2026
Services Performed
TECH FOUND THAT THE ABS MODULE FAILED INTERNALLY CAUSING THE RIGHT REAR BRAKE CALIPER TO HANG UP. SPOKE WITH CUSTOMER AND APPROVED THE REPLACEMENT OF THE ABS MODULE. TECH PERFORMED BRAKE BLEEDING PROCEDURE AND CONFIRMED THAT SYSTEM IS FUNCTIONING PROPERLY. BRAKE LIGHT IS ON DUE TO FLUID LEVEL SENSOR INTEGRATED WITHIN THE BRAKE MASTER CYLINDER HAS FAILED. TO FIX THIS ISSUE, A NEW BRAKE MASTER CYLINDER WILL HAVE TO BE INSTALLED.
ABS HYDRAULIC CONTROL UNIT – R&R – F150 – [Includes: Bleed System.]
This vehicle's owner gave our service a 5 star review on 2/7/2026
2013 Ford F-150
Mileage
160,460
Service Date
9/15/2025
Services Performed
DIAGNOSE MELTED FUSE AT POWER DISTRIBUTION BOX UNDERHOOD CAUSING INTERMITTENT ENGINE NO START. MELTED FUSE IS FOR FUEL PUMP AND FACTORY HAS UPDATED TO HEAVIER FUSE AND RELOCATED. ALSO REPLACE POSITIVE BATTERY CABLE END DUE TO CORROSION.
JASON L. gave our service a 5 star review on 9/19/2025
2007 Ford Mustang
Mileage
94,711
Service Date
7/15/2025
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
FREE ENGINE OIL CHANGE AND CHECK FOR LEAKS. NEW ENGINE VEHICLE HERE FOR 500MI OIL CHANGE
KIETH B. gave our service a 5 star review on 7/17/2025
2020 Ford Ranger
Mileage
10,475
Service Date
6/19/2025
Services Performed
INSPECT FOR NOISE AT SPEED AND FOUND DRIVE LINE CENTER SUPPORT BEARING IS MAKING NOISE.
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
MICHAEL J. gave our service a 5 star review on 6/23/2025

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