Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2013 Ford F-150
Mileage
175,704
Service Date
2/21/2025
Services Performed
DIAGNOSE AND REPLACE TWO HEATER HOSE JUMPER HOSE DUE TO COOLANT LEAKAGE.
DIAGNOSE FAULTY GEM MODULE CAUSE LIGHTING FAILURE AT REAR OF VEHICLE. VEHICLE WILL NEED MODULE REPLACED AND PROGRAMMED TO CORRECT LIGHT ISSUE AND MAY ALSO BE RELATED TO DOOR LOCK CONCERN. RIGHT REAR DOOR LATCH IS SEIZED AND WILL NEED TO BE REPLACED.
CHECK DOOR LOCKS STICKING AND ADVISE
EVERETT S. gave our service a 5 star review on 3/5/2025
2004 Ford Pickup
Mileage
199,457
Service Date
2/17/2025
Services Performed
PASSENGER SIDE WINDOW REGULATOR WOULD NOT MOVE UP OR DOWN DUE TO AN OBSTRUCTION ON THE TRACK. CLEARED OBSTRUCTION AND WINDOW MOVES CORRECTLY FROM MASTER WINDOW SWITCH BUT NOT THE SWITCH ON THE DOOR.
RE-INSTALL WINDOW IN REGULATOR AND CLEAN TAPE OFF OF WINDOW TO CORRECT STICKING PROBLEM.
REPAIR MELTED CONNECTIONS AT LEFT AFTERMARKET HEADLIGHT ASSEMBLY.
This vehicle's owner gave our service a 5 star review on 2/18/2025
2018 Ford Escape
Mileage
135,326
Service Date
12/31/2024
Services Performed
Road test and verify engine performance, transmission operation, and shift patterns. Flush transmission which includes: flushing of transmission cooler, cooler lines, valve body, and torque converter. Flush all contaminated fluid out and replace with new fluid as per vehicle specs.
CHECK FRONT SUSPENSION AND STEERING
CHARLIE S. gave our service a 5 star review on 1/3/2025
2005 Ford E450 Super Duty
Mileage
82,866
Service Date
12/17/2024
Services Performed
DIAGNOSE AND REPAIR POOR CONNECTIONS AT BATTERY. CHARGE BATTERY AND VERIFY GOOD CONDITION. INSPECT AND FOUND AUXILIARY WAS BAD, APPEARED TO BE FACTORY INSTALLED FROM 2005. REPLACE AUX. BATTERY AND VERIFY ALTERNATOR IS CHARGING CORRECTLY. VOLTAGE DROP TEST BATTERY CABLES AS WELL. ALTERNATOR IS CHARGING CORRECTLY AND DID NOT FAIL AFTER RUNNING ENGINE FOR A LONG PERIOD OF TIME DUE TO ENGINE HEAT. ALSO HAD CHARGING SYSTEM VOLTAGE TO REAR BATTERY AND REAR COMPONENTS. COULD NOT VERIFY ANY FURTHER ISSUES.
DAVID/RENE T. gave our service a 5 star review on 12/17/2024
2019 Ford Edge
Mileage
47,298
Service Date
11/13/2024
Services Performed
FRONT BRAKE PADS HAVE 9mm REMAINING. REAR BRAKE PADS HAVE 7mm REMAINING. FELT NO BRAKE ROTOR RUN OUT ON TEST DRIVE.
This vehicle's owner gave our service a 5 star review on 11/14/2024
2006 Ford Five Hundred
Mileage
215,370
Service Date
9/6/2024
Services Performed
INSPECT VEHICLE AND FOUND IT WOULD NOT START AND HAD NO COMMUNICATION IN MULTIPLE MODULES. CHECK ALL FUSES, BUT FOUND NO ISSUES. INSPECTED CONNECTORS AT GEM MODULE AND FOUND ONE WAS UNPLUGGED, BUT SITTING IN SOCKET. CORRECTLY INSTALLED CONNECTOR AND WAS ABLE TO START VEHICLE AND HAD COMMUNICATION. STARTED VEHICLE AND TESTED ALTERNATOR. ALTERNATOR TESTED BAD.
ALTERNATOR ASSEMBLY – Remove & Replace – [Includes: Test.]
BONNIE P. gave our service a 5 star review on 9/10/2024
2018 Ford Expedition
Mileage
88,780
Service Date
9/5/2024
Services Performed
HAS RATTLE AT START UP POSSIBLE TIMING CHAIN NOISE, CAM FAZER ETC. INSPECT CONDITION OF ENTIRE ENGINE AND ADVISE FOR REPAIRS
CHRIS/ELISE S. gave our service a 5 star review on 9/6/2024
2016 Ford Explorer
Mileage
161,801
Service Date
7/30/2024
Services Performed
FOUND A/C COMPRESSOR IS LEAKING OIL FROM SYSTEM AND COMPRESSOR IS LOCKED UP INTERNALLY. DISCONNECT ELECTRICAL CONNECTION SO COMPRESSOR CLUTCH WILL NOT ENGAGE.
KAYLEE L. gave our service a 5 star review on 8/15/2024
2004 Ford Pickup
Mileage
195,295
Service Date
8/1/2024
Services Performed
DRIVER DOOR MOTOR/REGULATOR
WINDOW REGULATOR – Remove & Replace – F150 Electric,Each
This vehicle's owner gave our service a 5 star review on 8/2/2024
2017 Ford Edge
Mileage
70,523
Service Date
7/30/2024
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
SNUG AIR CHARGE HOSE CLAMPS AND CLEAN OIL SEEPAGE FROM VEHICLE. ADD SMALL AMOUNT OF DYE TO CRANKCASE IN CASE LEAKAGE IS STILL PRESENT.
MIKE W. gave our service a 5 star review on 7/31/2024

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