Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2014 Ford Escape
Mileage
83,386
Service Date
3/13/2026
Services Performed
TECH USED STETHOSCOPE AND FOUND THAT BOTH FRONT WHEEL BEARING ARE GROWLING. SPOKE WITH CUSTOMER ABOUT REPLACEMENT OF BOTH FRONT WHEEL BEARING AND CUSTOMER APPROVED REPAIRS. TECH ALSO FOUND THAT THE AXLE NUTS ON BOTH FRONT AXLES HAD BEEN CROSS THREADED ONTO AXLES. SPOKE WITH CUSTOMER ABOUT THE POSSIBILITY OF THE THREADS GETTING RUINED WHEN REMOVING AXLE NUTS. WHEN TECH REMOVED AXLE NUTS THE THREADS ON THE AXLES HAD CAME OFF WITH THEM. SPOKE WITH CUSTOMER ABOUT REPLACING FRONT AXLES. CUSTOMER APPROVED AXLE REPLACEMENTS.
REMOVE AND REPLACE FRONT WHEEL BEARING. [Includes both sides] PRESSED IN BEARINGS.
REMOVE AND REPLACE BOTH CV AXLES
DAVID B. gave our service a 5 star review on 3/20/2026
2010 Ford Pickup
Mileage
102,668
Service Date
2/19/2026
Services Performed
TEST DRIVE AND INSPECT SHOCKS, TRUCK DROVE NORMAL AND SHOCKS HAD NO SIGNS OF LEAKAGE.
CHECK PINION SEAL LEAK
ALTERNATOR DRIVE BELT – Remove & Replace – F150 – [Includes: Serpentine and V-Belt type Belt(s).]
CHECK BELT
PINION SHAFT SEAL – Remove & Replace – F150 One Piece Driveline – [Includes: R&I Brake Disc Rotor.] – [DOES NOT include R&R Collapsible Spacer.]
DEAKON L. gave our service a 5 star review on 2/24/2026
2004 Ford Pickup
Mileage
214,892
Service Date
2/6/2026
Services Performed
TECH FOUND THAT THE ABS MODULE FAILED INTERNALLY CAUSING THE RIGHT REAR BRAKE CALIPER TO HANG UP. SPOKE WITH CUSTOMER AND APPROVED THE REPLACEMENT OF THE ABS MODULE. TECH PERFORMED BRAKE BLEEDING PROCEDURE AND CONFIRMED THAT SYSTEM IS FUNCTIONING PROPERLY. BRAKE LIGHT IS ON DUE TO FLUID LEVEL SENSOR INTEGRATED WITHIN THE BRAKE MASTER CYLINDER HAS FAILED. TO FIX THIS ISSUE, A NEW BRAKE MASTER CYLINDER WILL HAVE TO BE INSTALLED.
ABS HYDRAULIC CONTROL UNIT – R&R – F150 – [Includes: Bleed System.]
This vehicle's owner gave our service a 5 star review on 2/7/2026
2013 Ford F-150
Mileage
160,460
Service Date
9/15/2025
Services Performed
DIAGNOSE MELTED FUSE AT POWER DISTRIBUTION BOX UNDERHOOD CAUSING INTERMITTENT ENGINE NO START. MELTED FUSE IS FOR FUEL PUMP AND FACTORY HAS UPDATED TO HEAVIER FUSE AND RELOCATED. ALSO REPLACE POSITIVE BATTERY CABLE END DUE TO CORROSION.
JASON L. gave our service a 5 star review on 9/19/2025
2007 Ford Mustang
Mileage
94,711
Service Date
7/15/2025
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
FREE ENGINE OIL CHANGE AND CHECK FOR LEAKS. NEW ENGINE VEHICLE HERE FOR 500MI OIL CHANGE
KIETH B. gave our service a 5 star review on 7/17/2025
2020 Ford Ranger
Mileage
10,475
Service Date
6/19/2025
Services Performed
INSPECT FOR NOISE AT SPEED AND FOUND DRIVE LINE CENTER SUPPORT BEARING IS MAKING NOISE.
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
MICHAEL J. gave our service a 5 star review on 6/23/2025
2012 Ford Mustang
Mileage
70,410
Service Date
6/12/2025
Services Performed
TECH FOUND PURGE SOLENOID IS INTERMITTENTLY HESITATING ON IDLE AFTER WARMING UP. TECH REPLACED PURGE SOLENOID AND VEHICLE RUNS GOOD.
TECH INSPECTED FRONT AND REAR BRAKES. FOUND NO ROTOR RUN OUT AND ALL PADS ARE AT 5mm NO NEED TO REPLACE AT THIS TIME.
CANISTER PURGE SOLENOID – Remove & Replace
PORTER T. gave our service a 5 star review on 6/13/2025
2004 Ford Pickup
Mileage
203,749
Service Date
5/29/2025
Services Performed
IGNITION COIL – Remove & Replace – F150,V8 One
VEHICLE RUNNING ROUGH SCAN CODES AND ADVISE.
INTAKE MANIFOLD GASKET – Remove & Replace – V8,4.6L Eng Upper & Lower
This vehicle's owner gave our service a 5 star review on 5/30/2025
2017 Ford Edge
Mileage
74,779
Service Date
5/1/2025
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
OIL LEAKS AT TURBO RETURN PIPE TO ENGINE BLOCK AND TURBO OIL FEED LINE AT ENGINE BLOCK. WILL NEED BOTH TO CORRECT ENGINE OIL LEAKAGE.
MIKE W. gave our service a 5 star review on 5/2/2025
2013 Ford F-150
Mileage
137,920
Service Date
3/21/2025
Services Performed
SCAN COMPUTER FOR CHECK ENGINE LIGHT, FOUND CODE P0111 STORED FOR TURBO INTAKE PRESSURE/TEMPERATURE SENSOR. TEST AND FOUND SENSOR WAS OUT OF CALIBRATION. INSTALL NEW SENSOR, CLEAR CODES AND TEST DRIVE, NO CODE RETURNED AND SENSOR WAS READING CORRECTLY.
LEE/ANNA B. gave our service a 5 star review on 3/25/2025

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