Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2015 Jeep Wrangler
Mileage
157,193
Service Date
1/16/2026
Services Performed
TECH FOUND A HOSE CLAMP WAS LOOSE CAUSING A COOLANT LEAK. TECH TIGHTENED THE CLAMP, CONFIRMED NO LEAKS AND TOPPED OFF COOLANT RESERVOIR. TECH CONFIRMED NO LEAKS UNDER PRESSURE. THERMOSTAT IS NOT FUNCTIONING PROPERLY. THERMOSTAT SHOULD OPEN AROUND 220 DEGREES. THIS THERMOSTAT DID NOT OPEN UNTIL 229 DEGREES. SHOWING SIGNS OF WEAKNESS, RECOMMEND REPLACING THERMOSTAT.
BATTERY – Remove & Replace – [Includes: Test.]
THERMOSTAT HOUSING – Remove & Replace
LONNA H. gave our service a 5 star review on 1/20/2026
2004 Jeep Liberty
Mileage
133,344
Service Date
1/15/2026
Services Performed
CHECK ENGINE LIGHT IS ON AND FLASHING DIAG AND ADVISE.
CHECK BRAKES AND ADVISE.
STEPHEN/MARTY K. gave our service a 5 star review on 1/16/2026
2015 Jeep Patriot
Mileage
73,326
Service Date
8/7/2025
Services Performed
TECH FOUND THAT THE OIL DIPSTICK WAS NOT PUT BACK IN PLACE WHEN IT WAS REMOVED. CAUSING A VACUUM LEAK WITHIN SYSTEM. TECH CONFIRMED THAT THE DIP STICK WAS PUT IN PLACE CORRECTLY AND VEHICLE HAD NO VACUUM LEAK.
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
TRIP INSPECTION TEST DRIVE: TEST DRIVE WENT WELL NO ISSUES OBSERVED. VEHICLE CAME TO A STOP WITH NO PULSATING OR NOISES. ACCESSORY DRIVE BELT/S: ALL BELTS ARE IN GOOD CONDITION WITH NO CRACKS OR FAYS. ALL PULLEYS ARE IN GOOD CONDITION WITH NO SQUEAKING OR PULLEY NOISES. BATTERY CABLES AND CONNECTIONS: ALL CONNECTIONS ARE TIGHT WITH NO CORROSION. BATTERY TESTED GOOD. AIR FILTER: ENGINE AIR FILTER IS IN GOOD CONDITION WITH NO DEBRIS. NO NEED TO REPLACE AT THIS TIME. FUEL SYSTEM INTEGRITY [lines and hoses] ALL LINES AND HOSES WITHIN SYSTEM ARE IN GOOD CONDITION WITH NO LEAKS OR SEEPS. ALL FITTING ARE NICE AND TIGHT. FILTERS ARE IN GOOD CONDITION. SCAN COMPUTER SYSTEM: COMPUTER PASSED SYSTEM CHECK ALL MONITORS PASSED WITH NO STORED CODES. COOLING SYSTEM: HOSES: COOLING SYSTEM HOSES ARE IN GOOD CONDITION WITH NO CRACKS OR LEAKS. ALL CLAMPS ARE NICE AND TIGHT. FAN: BOTH RADIATOR FAN AND A/C FAN ARE WORKING PROPERLY WITH NO ISSUES OBSERVED. BOTH FANS TURN ON AND OFF WHEN COMMANDED BY THE COMPUTER. NO BROKEN FAN BLADES OR CRACKS IN SHROUD. COOLANT LEVEL AND CONDITION: COOLANT LEVEL IS FULL AND IN GOOD CONDITION WITH NO CONCERN AT THIS TIME. THERMOSTAT OPENS AT CORRECT OPERATING TEMP. FLUID LEVELS AND CONDITION: ENGINE OIL: ENGINE OIL IS NEW. BOTH OIL AND FILTER HAVE BEEN REPLACED. TRANSMISSION FLUID: TRANSMISSION FLUID IS FULL ACCORDING TO THE OIL LEVEL INDICATOR. FLUID IS IN GOOD CONDITION WITH NO DISCOLORATION. FLUID HAS GOOD RED COLOR TO IT. POWER STEERING FLUID: FLUID IS IN GOOD CONDITION WITH NO ISSUES OBSERVED. NO LEAKS OR SEEPS WITHIN SYSTEM. BRAKE FLUID: FLUID IS IN GOOD CONDITION WITH NO ISSUES OBSERVED. FLUID IS FULL AND CONTAINS LESS THAN 1 PERCENT MOISTURE. DIFFERENTIAL/S FLUID: BOTH DIFFERENTIALS ARE FULL AND THE FLUID IS IN GOOD CONDITION WITH NO LEAKS OR SEEPS. TRANSFER CASE: N/A BRAKES {OPTIONAL} FRONT:6mm NO NEED TO REPLACE AT THIS TIME. REAR: 6mm NO NEED TO REPLACE AT THIS TIME. TIRES, CONDITION AND PRESSURES: ALL TIRES ARE IN GOOD CONDITION WITH NO ISSUES OBSERVED. ALL PRESSURES HAVE BEEN SET TO 35psi AND ALL TREAD DEPTHS MEASURED AT 6/32nds. WIPER BLADES: WIPERS ARE IN GOOD CONDITION NO NEED TO REPLACE AT THIS TIME. ALL EXTERIOR LIGHTS; ALL LIGHTS ARE WORKING PROPERLY WITH NO ISSUES OBSERVED.
DIANE B. gave our service a 5 star review on 8/8/2025
2004 Jeep Liberty
Mileage
131,323
Service Date
7/28/2025
Services Performed
REPLACE RIGHT REAR TAIL LIGHT LENS ASSEMBLY
FRONT BRAKE PADS ARE AT 5MM WITH ONE SLIGHT GROOVE IN LEFT ROTOR. RECOMMEND REFINISHING FRONT BRAKE ROTORS AND REPLACING FRONT BRAKE PADS. REPLACED FRONT BRAKE PADS AND REFINISHED FRONT BRAKE ROTORS.
DISC ROTOR (ON VEHICLE) – Refinish – One – [DOES NOT include grind hot spots.]
STEPHEN/MARTY K. gave our service a 5 star review on 7/29/2025
2014 Jeep Grand Cherokee
Mileage
142,390
Service Date
6/10/2025
Services Performed
INSPECT FOR OIL LEAKS AND FOUND RESIDUAL OIL FROM ORIGINAL OIL FILTER HOUSING LEAK, CLEANED OIL OFF OF TRANSMISSION AND SKID PLATE.
VEHICLE WILL HAVE TO GO TO RADIO SHOP. BUTTONS ARE WORKING WHILE WATCHING SCAN DATA, BUT AFTERMARKET RADIO IS NOT SEEING THE INPUTS FROM BUTTONS.
INSPECT WIPER SYSTEM AND FOUND INTERMITTENT SYSTEM WILL NOT KEEP RUNNING, ALL OTHER MODES ARE WORKING CORRECTLY. THERE ARE NO CODES STORED IN BCM FOR WIPERS AND ALL DATA SHOWS SYSTEM IS WORKING CORRECTLY. FOUND VEHICLES ORIGINAL RADIO, THE "U-CONNECT" SYSTEM, HAS SETTINGS FOR THE RAIN SENSOR OR MANUEL MODES. WE CANNOT CHANGE THE SETTINGS TO MANUEL MODE DUE TO AFTER MARKET RADIO. WOULD NEED TO CHANGE ENTIRE CENTER SECTION FOR A/C AND RADIO BACK TO FACTORY TO FIX WIPER SYSTEM.
LINDSAY C. gave our service a 5 star review on 6/13/2025
2004 Jeep Liberty
Mileage
130,508
Service Date
6/5/2025
Services Performed
REPLACE REAR BRAKE PADS AND SURFACE ROTORS. FRONT BRAKE PADS HAVE 6mm REMAINING. NO ROTOR RUN OUT FELT ON TEST DRIVE.
STEPHEN/MARTY K. gave our service a 5 star review on 6/6/2025
2022 Jeep Wrangler
Mileage
41,526
Service Date
4/30/2025
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
This vehicle's owner gave our service a 5 star review on 5/1/2025
2020 Jeep Gladiator
Mileage
57,832
Service Date
4/22/2025
Services Performed
DRAIN AND FILL TRANSFER CASE.
FLUSH TRANSMISSION FLUID WITH CONDITIONER, ADJUST FLUID LEVEL AND TEST DRIVE.
NOISE IS COMING FROM REAR DIFFERENTIAL BEARINGS.
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
ROGER B. gave our service a 5 star review on 4/22/2025
2020 Jeep Gladiator
Mileage
56,059
Service Date
3/3/2025
Services Performed
SENT OUT FOR FRONT END ALIGNMENT
INSTALL TERAFLEX DRAG LINK AND TIE ROD KIT
ROGER B. gave our service a 5 star review on 3/4/2025
2004 Jeep Liberty
Mileage
129,213
Service Date
12/13/2024
Services Performed
REMOVE OIL TO CORRECT OIL LEVEL.
VALVE COVER GASKET – Remove & Replace – V6 Both – [DOES NOT include Air Conditioning System recover, evacuate and recharge.]
STEPHEN/MARTY K. gave our service a 5 star review on 12/16/2024

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