Name: Ken Scales Automotive
Address: 1101 Court St, Medford, OR, 97501
Telephone: 541-772-6736

2014 Subaru XV Crosstrek
Mileage
173,596
Service Date
11/26/2025
Services Performed
LOWER CONTROL ARMS
SENT TO AMERICAN TIRE DEPOT FOR ALIGNMENT
CONTROL ARM – Remove & Replace – Lower,Both – [DOES NOT include alignment.]
TROY N. gave our service a 5 star review on 11/27/2025
2018 Subaru Legacy
Mileage
37,985
Service Date
9/19/2025
Services Performed
CHECK BRAKES AND ADVISE
DISC ROTOR (ON VEHICLE) – Refinish – One – [DOES NOT include grind hot spots.]
MARCHELLE R. gave our service a 5 star review on 9/20/2025
2019 Subaru Outback
Mileage
67,558
Service Date
8/20/2025
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
CHECK ALL TIRES INCLUDING SPARE TIRE.
REPLACE WIPER BLADES
TRANSMISSION SERVICE DRAIN AND FILL
REPLACE HEADLIGHT BULBS
TRIP INSPECTION TEST DRIVE: VEHICLE DRIVES NICE, NO PULLING OR PULSATING. DID NOT FEEL ANY BRAKE ROTOR RUN OUT. ACCESSORY DRIVE BELT/S: ALL BELTS ARE IN GOOD CONDITION. NO CRACKS OR FRAYS. BATTERY CABLES AND CONNECTIONS: ALL CABLES CONNECTIONS ARE CLEAN AND TIGHT. NO CORROSION BUILD UP. AIR FILTER: TECH INSTALLED NEW ENGINE AIR FILTER AND CABIN AIR FILTER. FUEL SYSTEM INTEGRITY [lines and hoses] ALL FUEL LINES AND HOSES ARE IN GOOD CONDITION. NO CRACKS OR LEAKS. SCAN COMPUTER SYSTEM: TECH SCANNED COMPUTER, NO STORED CODES AND ALL MONITORS PASSED. COOLING SYSTEM: HOSES: COOLING SYSTEM HOSES ARE IN GOOD CONDITION. NO CRACKS, NO LEAKS, AND NO BULGING. FAN: COOLING SYSTEM FANS ARE OPERATING PROPERLY. DID NOT FIND ANY DAMAGE. COOLANT LEVEL AND CONDITION: COOLANT LEVEL IS WITHIN OPERATING RANGE AND LOOKS CLEAN. TESTS UP TO -60 DEGREES. FLUID LEVELS AND CONDITION: ENGINE OIL: TECH PERFORMED ENGINE OIL AND FILTER CHANGE. TRANSMISSION FLUID: TECH PERFORMED TRANSMISSION DRAIN AND FILL. POWER STEERING FLUID: N/A BRAKE FLUID: BRAKE FLUID IS WITHIN OPERATING RANGE. CONTAINS LESS THAN 1% MOISTURE. DIFFERENTIAL/S FLUID: BOTH DIFFERENTIAL FLUID LEVELS ARE WITHIN OPERATING RANGE. FLUID IS A LITTLE DARK AND SHOULD BE CHANGED. TRANSFER CASE: N/A BRAKES {OPTIONAL} FRONT: 8mm FRONT BRAKE PADS ARE IN GOOD CONDITION. REAR: 6mm REAR BRAKE PADS ARE IN GOOD CONDITION. TIRES, CONDITION AND PRESSURES: FRONT TIRES MEASURED AT 4/32nds, REAR TIRES MEASURED AT 3/32nds. ALL TIRE PRESSURES HAVE BEEN SET TO 35psi. WIPER BLADES: TECH INSTALLED NEW WIPER BLADES. ALL EXTERIOR LIGHTS; TECH INSTALLED NEW HEAD LIGHT BULBS AND CONFIRMED ALL LIGHT ARE WORKING PROPERLY.
CHUCK M. gave our service a 5 star review on 8/22/2025
2015 Subaru Legacy
Mileage
81,500
Service Date
5/27/2025
Services Performed
CHARGE BATTERY AND TEST, TESTED IN GOOD CONDITION, HAD STATIC VOLTAGE OF 12.8 VOLTS. FOUND POSITIVE BATTERY CABLE END WAS FULL OF CORROSION, REPLACED BATTERY CABLE END. TEST ALTERNATOR FOR CORRECT OPERATION, CHARGING AT 14.25 VOLTS. VERIFY NO ABNORMAL ELECTRICAL DRAWS AFTER IGNITION IS TURNED OFF, HAD .015 MILLI AMPS.
BATTERY
JACK A. gave our service a 5 star review on 5/28/2025
2017 Subaru WRX
Mileage
90,143
Service Date
1/20/2025
Services Performed
FOUND SHIFT CABLE HOLDER BROKEN AND ALSO FOUND THE SHORT SHIFT BLOCK ON THE SHIFTER WAS NOT ADJUSTED CORRECTLY FROM SIDE TO SIDE CAUSING THE TRANSMISSION NOT TO GO IN TO 4TH OR 5TH GEAR CORRECTLY. RE FASTENED THE CABLE WITH A NEW CLIP AND ADJUSTED THE SHIFT BLOCK. ALSO FOUND TRANSMISSION MOUNT IS BAD CAUSING A CLUNK NOISE WHEN SHIFTING. NEED TO REPLACE THE MOUNT. WHEN WE GOT THE MOUNT BRACKET OUT OF THE WAY WE FOUND THE NUTS MISSING THAT HOLD THE UPPER PART OF THE MOUNT IN PLACE. REPLACED NUTS AS REQUIRED.
SETH N. gave our service a 5 star review on 2/7/2025
2013 Subaru Outback
Mileage
71,025
Service Date
1/17/2025
Services Performed
WIPER BLADES
BECKY/CHARLES V. gave our service a 5 star review on 1/18/2025
2020 Subaru Impreza
Mileage
15,731
Service Date
1/17/2025
Services Performed
REPLACED ENGINE OIL AND FILTER. INSPECT ALL FLUIDS AND FOUND COOLANT WAS LOW IN OVERFLOW BOTTLE, TOPPED OFF AND CHECKED FOR LEAKS, BUT COULD NOT VERIFY ANY LEAKS. ALL OTHER FLUIDS ARE FULL AND CLEAN. INSPECTED BRAKES- FRONT PADS HAVE 8mm REMAINING, REAR PADS HAVE 5mm REMAINING. NO RUNOUT FELT. ALL BRAKE LINES AND HOSES ARE IN GOOD CONDITION, NO LEAKS. BRAKE FLUID IS FULL AND CLEAN AND TEST AT 1% MOISTURE. ALL C.V. AXLES ARE IN GOOD CONDITION. ALL STEERING AND SUSPENSION COMPONENTS ARE IN GOOD CONDITION, ALL BOOTS ARE GOOD AND NO PLAY FELT. REPLACED CABIN AIR FILTER. ENGINE AIR FILTER IS IN GOOD CONDITION. ROTATED TIRES.
KATE T. gave our service a 5 star review on 1/18/2025
2019 Subaru Outback
Mileage
59,203
Service Date
9/25/2024
Services Performed
Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
ROTATE TIRES, CHECK TIRE PRESSURES
FRONT BRAKES
SPARK PLUGS – Remove & Replace – 2.5L Eng All
REPLACE SPARK PLUGS
ESTIMATE FIRST
CHUCK M. gave our service a 5 star review on 9/27/2024
2013 Subaru Forester
Mileage
158,964
Service Date
7/15/2024
Services Performed
REPLACE DRIVE BELT IDLER PULLEY LOCATED BELOW ALTERNATOR DUE TO BEARING FAILURE.
DAREN C. gave our service a 5 star review on 7/18/2024
2005 Subaru Impreza
Mileage
175,633
Service Date
6/3/2024
Services Performed
SPARK PLUGS
SETH N. gave our service a 5 star review on 6/6/2024

Subaru