Complete & Reliable
Automotive
Service & Repair
Expert Automotive Services
At Ken Scales Automotive, we use the latest equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We stand behind our work with a guarantee, so you can trust that your vehicle is in good hands.
Auto Repair Estimates in Medford
Ken Scales Automotive
What sets Ken Scales Automotive apart from all of the others in Medford, OR?
Quality Service
We use the latest diagnostic equipment and high-quality parts to ensure your vehicle is repaired to the highest standards.
Experienced and Certified Technicians
Our technicians are highly skilled and certified professionals with years of experience in the auto repair industry. They have the expertise to diagnose and repair any problem your vehicle may have.
Customer Satisfaction
Our goal is to exceed your expectations and ensure your complete satisfaction with every visit.
Why Choose
Ken Scales Automotive
Maintenance & Auto Service
It’s a fact: regular, quality maintenance extends the life of your vehicle. It also gives you the peace of mind you need.
Exhaust Service
If you’re concerned about passing emissions or you already know your exhaust system isn’t what it should be, visit Ken Scales Automotive in Medford.
Auto Electrical
Ken Scales Automotive provides the best electrical auto service in Medford, hands down.
Heating & Air Conditioner Repair
For the best cooling and heating auto repair service in Medford, trust Ken Scales Automotive.
Engine Auto Service
When that check engine light comes on, it’s hard not to feel annoyed or even worried.
Car service you can trust
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Appointment
Recently Serviced Vehicles
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2006 Toyota Tundra
Mileage135,089Service Date4/29/2026Services Performed- VEHICLE CAME IN WITH CHECK ENGINE LIGHT P0441/P0455
- Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
- TRANSMISSION OIL FILTER KIT – Remove & Replace
BOB D. gave our service a 5 star review on 5/6/2026 -
2007 GMC Yukon
Mileage211,069Service Date5/1/2026Services Performed- TECH INSPECTED CHECK ENGINE LIGHT P0351-THROTTLE POSITION CODE. TECH TECH THEN INSPECTED THROTTLE BODY AND FOUND THAT IT HAS FAILED RECOMMEND REPLACING THROTTLE BODY. TECH THEN FOUND THAT THE VEHICLE BATTERY IS OLD AND KEEPS FAILING THE SYSTEM CHECK. RECOMMEND REPLACING VEHICLE BATTERY. LOW VOLTAGE COULD CAUSE ISSUES WITH COMPONENTS. SPOKE WITH CUSTOMER ABOUT REPLACING THE BATTERY AND CUSTOMER APPROVED.
- THROTTLE BODY ASSEMBLY – Remove & Replace – [Includes: Perform Relearn procedure.]
MIKE W. gave our service a 5 star review on 5/2/2026 -
2007 Pontiac Torrent
Mileage156,113Service Date4/28/2026Services Performed- VALVE COVER GASKET – Remove & Replace – Both – [Includes: R&I Alternator.] – [Includes: Camshaft Covers on Over Head Cam Engines.]
PENNY B. gave our service a 5 star review on 4/29/2026 -
2007 Lexus RX 400h
Mileage300,511Service Date4/22/2026Services Performed- LOF
- Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
This vehicle's owner gave our service a 5 star review on 4/24/2026 -
2020 Acura ILX
Mileage26,955Service Date4/7/2026Services Performed- CHECK DOOR WONT CLOSE OR OPEN OR WONT WORK RIGHT
- DOOR LATCH – Remove & Replace – Front or Rear
DON B. gave our service a 5 star review on 4/19/2026 -
2014 Chrysler 300
Mileage110,331Service Date4/8/2026Services Performed- TECH COULD NOT DUPLICATE CONCERN AT THIS TIME.
- TRIP INSPECTION TEST DRIVE: TEST DRIVE WENT WELL. NO ISSUES OBSERVED. VEHICLE COMES TO A STOP WITH OUT PULLING OR PULSATING. ACCESSORY DRIVE BELT/S: BELTS ARE IN GOOD CONDITION. NO CRACKS OR FRAYS. ALL PULLEYS ARE IN GOOD CONDITION NO SQUEAKS OR SQUEALING. BATTERY CABLES AND CONNECTIONS: BATTERY IS IN GOOD CONDITION. ALL CABLES AND CONNECTIONS ARE CLEAN AND TIGHT. NO ISSUES OBSERVED. AIR FILTER: ENGINE AIR FILTER WAS FOUND DIRTY FULL OF DEBRIS. SPOKE WITH CUSTOMER AND APPROVED REPLACEMENT OF ENGINE AIR FILTER. CABIN AIR FILTER WAS FOUND DIRTY AND FULL OF DEBRIS. CUSTOMER APPROVED REPLACEMENT. FUEL SYSTEM INTEGRITY [lines and hoses] ALL FUEL LINES AND HOSES ARE IN GOOD CONDITION. NO SEEPS OR LEAKS. NO ISSUES OBSERVED. SCAN COMPUTER SYSTEM: TECH SCANNED THE COMPUTER AND DID NOT FIND ANY CODES IN THE SYSTEM. ALL MONITORS COMPLETED. COOLING SYSTEM: HOSES: COOLING SYSTEM HOSES ARE IN GOOD CONDITION. NO SEEPS OR LEAKS. NO BULGING. FAN: COOLING SYSTEM FAN IS FUNCTIONING PROPERLY. NO ISSUES OBSERVED. COOLANT LEVEL AND CONDITION: COOLANT LEVEL IS FULL AND IN GOOD CONDITION. NO ISSUES OBSERVED. TESTED GOOD UP TO -30 DEGREES. FLUID LEVELS AND CONDITION: ENGINE OIL: TECH PERFORMED ENGINE OIL AND FILTER CHANGED. CONFIRMED NO SEEPS OR LEAKS. TRANSMISSION FLUID: TRANSMISSION FLUID IS IN GOOD CONDITION. NO ISSUES OBSERVED. NO SEEPS OR LEAKS. FLUID LEVEL IS FULL. POWER STEERING FLUID: POWER STEERING FLUID IS FULL AND IN GOOD CONDITION. NO ISSUES OBSERVED. NO SEEPS OR LEAKS. BRAKE FLUID: BRAKE FLUID LEVEL IS FULL AND IN GOOD CONDITION. NO ISSUES OBSERVED. NO SEEPS OR LEAKS. CONTAINS 1% MOISTURE. DIFFERENTIAL/S FLUID: DIFFERENTIAL FLUID IS FULL AND IN GOOD CONDITION. NO SEEPS OR LEAKS. NO ISSUES OBSERVED. TRANSFER CASE: RWD N/A BRAKES {OPTIONAL} FRONT: 8MM IN GOOD CONDITION. NO SIGN OF BRAKE ROTOR RUN OUT. REAR:5MM IN FAIR CONDITION. NO SIGN OF BRAKE ROTOR RUN OUT. TIRES, CONDITION AND PRESSURES: TIRES ARE IN GOOD CONDITION NO ISSUES OBSERVED. NO ABNORMAL WEAR. ALL TIRE PRESSURES HAVE BEEN SET. WIPER BLADES: WIPER BLADES ARE IN GOOD CONDITION. NO ISSUES OBSERVED. ALL EXTERIOR LIGHTS; TECH FOUND LICENSE PLATE LIGHT BULB OUT. DRIVER SIDE FOG LAMP IS BROKEN AND MISSING. ALL OTHER LIGHTS ARE FUNCTIONING PROPERLY.
- TECH FOUND THAT THE MOTOR IN THE WINDOW REGULATOR HAS FAILED. THE WHOLE WINDOW REGULATOR ASSEMBLY WILL NEED TO BE REPLACED. ****ESTIMATE*** (INCLUDES PARTS AND LABOR) $735.91
- REMOVE HITCH ASSEMBLY.
- Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
SCOTT G. gave our service a 5 star review on 4/10/2026 -
2009 Chevrolet Silverado
Mileage284,719Service Date4/10/2026Services Performed- REPLACE SPARK PLUGS DUE TO OIL ASH FOULING. PLUG WIRES ARE IN GOOD CONDITION. REPLACED DIRTY ENGINE AIR FILTER. FOUND COOLANT LEAK AT WATER PUMP BYPASS HOSE, SNUG HOSE CLAMP AND TOP OFF COOLING SYSTEM.
- SPARK PLUGS – Remove & Replace – 1500, V8, Gas
- PERFORM ENGINE AIR INTAKE CLEANING.
LANCE A. gave our service a 5 star review on 4/11/2026 -
2012 Nissan Maxima
Mileage84,750Service Date4/8/2026Services Performed- INSPECT FOR NOISE IN STEERING AND FOUND STEERING INTERMEDIATE SHAFT HAD PLAY AND WAS MAKING THUMPING SOUND. REPLACED INTERMEDIATE SHAFT AND TEST DRIVE TO VERIFY SOUND IS GONE.
- INSPECT TILT STEERING WHEEL NOT WORKING, FOUND DRIVERS SEAT NOT WORKING EITHER. SYSTEM HAS A LOT OF CORROSION THROUGHOUT ALL OF THE CONNECTORS IN WIRING HARNESS. SEAT HAD BROKEN PINS IN CONNECTORS, REPLACED SEAT TO FIX WIRING HARNESS AND RESTORE FUNCTION TO SEAT. STEERING WHEEL TILT MOTOR IS STILL NOT ABLE TO FUNCTION DUE TO ALL OF TO CORROSION IN SYSTEM.
- INSPECT FOR NO REVERSE LIGHTS AND FOUND NO POWER TO LIGHTS WHEN IN REVERSE, INSPECT FUSES, BUT FOUND NO ISSUES. INSPECT RELAY FOR SYSTEM AND FOUND RELAY CONNECTOR POWER PIN WAS PUSHED OUT, RE INSTALL PIN AND LIGHTS NOW WORK CORRECTLY.
- WIRING HARNESS INSIDE OF VEHICLE HAS A LOT OF CORROSION CAUSING ISSUES WITH ELECTRICAL SYSTEM.
GREG/TRACY J. gave our service a 5 star review on 4/10/2026 -
2004 Ford Econoline
Mileage135,935Service Date4/2/2026Services Performed- INSPECT FOR NO DASH CLUSTER OPERATION. REPLACE ONE FUSE FOR TRAILER TOW WIRING, DASH STILL DID NOT WORK. ALL OTHER FUSES ARE GOOD. REMOVE INSTRUMENT CLUSTER AND INSPECT, FOUND BAD CONNECTIONS AND BROKEN LATCH FOR CLUSTER CONNECTOR. DISASSEMBLY CONNECTOR AND TIGHTEN PIN CONNECTOR IN PLUG IN. HAD NO AVAILABILITY ON REPLACEMENT PLUG, HAD TO REPAIR EXISTING CONNECTOR. AFTER REPAIR CLUSTER DID NOT DROP OUT OR FAIL. HAD TO TAPE CONNECTOR INTO CLUSTER. REPLACE HEAD LIGHT KNOB, KNOB HAD BEEN SILICONE ON AND WAS MISSING RETAINER CLIP. WHEN TRAILER FUSE WAS REPLACED, TAIL LIGHTS STAYED ON AND WOULD NOT SHUT OFF. CUSTOMER DID NOT WANT TO DIAGNOSE ANY FURTHER ON SHORTED TRAILER TAIL LIGHT ISSUE.
ROD R. gave our service a 5 star review on 4/3/2026 -
2005 Mitsubishi Galant
Mileage256,460Service Date3/26/2026Services Performed- DIAGNOSE AND REPAIR BROKEN PASSENGER DOOR JAM WIRES CAUSING INOPERATIVE PASSENGER FRONT WINDOW.
KAREN M. gave our service a 5 star review on 4/2/2026 -
2004 Ford Pickup
Mileage217,961Service Date4/1/2026Services Performed- REPLACE FUEL FILTER
- REPLACE PASSENGERS SIDE HEADLIGHT ASSY. ASSEMBLY IS ON PASSENGER
- FUEL FILTER – Remove & Replace – F150 In Line
This vehicle's owner gave our service a 5 star review on 4/2/2026 -
2016 Ford Transit-350
Mileage162,361Service Date3/30/2026Services Performed- EXTRACT TWO BROKEN MANIFOLD BOLTS, DRILL, TAP AND HELICOIL.
- FUEL DOOR HINGE IS BROKEN REMOVE AND REPLACE
- EXHAUST LEAK PASSENGERS SIDE EXHAUST MANIFOLD (BROKEN BOLT)
- EVAPORATOR CORE – Remove & Replace – Rear,Cargo – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
- LOW SIDE SCHRADER VALVE IS LEAKING. RECOMMEND REPLACING VALVE AND CHARGING A/C SYSTEM TECH FOUND REAR EVAPORATOR LEAKING.
ERICA P. gave our service a 5 star review on 3/31/2026
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Hours
Mon-Fri: 7:30am-5:30pmSat-Sun: Closed
