Complete & Reliable
Automotive
Service & Repair
Expert Automotive Services
At Ken Scales Automotive, we use the latest equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We stand behind our work with a guarantee, so you can trust that your vehicle is in good hands.
Auto Repair Estimates in Medford
Ken Scales Automotive
What sets Ken Scales Automotive apart from all of the others in Medford, OR?
Quality Service
We use the latest diagnostic equipment and high-quality parts to ensure your vehicle is repaired to the highest standards.
Experienced and Certified Technicians
Our technicians are highly skilled and certified professionals with years of experience in the auto repair industry. They have the expertise to diagnose and repair any problem your vehicle may have.
Customer Satisfaction
Our goal is to exceed your expectations and ensure your complete satisfaction with every visit.
Why Choose
Ken Scales Automotive
Maintenance & Auto Service
It’s a fact: regular, quality maintenance extends the life of your vehicle. It also gives you the peace of mind you need.
Exhaust Service
If you’re concerned about passing emissions or you already know your exhaust system isn’t what it should be, visit Ken Scales Automotive in Medford.
Auto Electrical
Ken Scales Automotive provides the best electrical auto service in Medford, hands down.
Heating & Air Conditioner Repair
For the best cooling and heating auto repair service in Medford, trust Ken Scales Automotive.
Engine Auto Service
When that check engine light comes on, it’s hard not to feel annoyed or even worried.
Car service you can trust
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Appointment
Recently Serviced Vehicles
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2004 Dodge Pickup
Mileage140,147Service Date9/9/2024Services Performed- FOUND BOTH HIGH AND LOW SIDE SHRADER VALVES LEAKING. REPLACED VALVES AND EVAC AND CHARGED SYSTEM. ALSO FOUND CONDENSOR FAN SHROUD BROKEN. REPLACED CONDENSOR FAN/SHROUD ASSEMBLY.
BRANDON/CAMI V. gave our service a 5 star review on 9/10/2024 -
2006 Ford Five Hundred
Mileage215,370Service Date9/6/2024Services Performed- INSPECT VEHICLE AND FOUND IT WOULD NOT START AND HAD NO COMMUNICATION IN MULTIPLE MODULES. CHECK ALL FUSES, BUT FOUND NO ISSUES. INSPECTED CONNECTORS AT GEM MODULE AND FOUND ONE WAS UNPLUGGED, BUT SITTING IN SOCKET. CORRECTLY INSTALLED CONNECTOR AND WAS ABLE TO START VEHICLE AND HAD COMMUNICATION. STARTED VEHICLE AND TESTED ALTERNATOR. ALTERNATOR TESTED BAD.
- ALTERNATOR ASSEMBLY – Remove & Replace – [Includes: Test.]
BONNIE P. gave our service a 5 star review on 9/10/2024 -
2018 Ford Expedition
Mileage88,780Service Date9/5/2024Services Performed- HAS RATTLE AT START UP POSSIBLE TIMING CHAIN NOISE, CAM FAZER ETC. INSPECT CONDITION OF ENTIRE ENGINE AND ADVISE FOR REPAIRS
CHRIS/ELISE S. gave our service a 5 star review on 9/6/2024 -
2016 RAM 1500
Mileage162,291Service Date9/5/2024Services Performed- RADIATOR – Remove & Replace – V8
This vehicle's owner gave our service a 5 star review on 9/6/2024 -
2018 Dodge Grand Caravan
Mileage276,408Service Date8/23/2024Services Performed- Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
BILL/IRIS H. gave our service a 5 star review on 8/24/2024 -
2011 Honda Odyssey
Mileage143,462Service Date8/21/2024Services Performed- TRIP INSPECTION TEST DRIVE: TEST DRIVE VEHICLE, HAD NO ABNORMAL NOISES OR VIBRATIONS AND HANDLED WELL. ACCESSORY DRIVE BELT/S: DRIVE BELT HAS SOME WEAR BUT IS NOT CRACKED AND TRACKS STRAIGHT. BATTERY CABLES AND CONNECTIONS: BATTERY CABLES ARE CLEAN AND TIGHT. BATTERY IS DATED 2/21. AIR FILTER: REPLACED PLUGGED ENGINE AIR FILTER AND CABIN AIR FILTER. FUEL SYSTEM INTEGRITY [lines and hoses] FUEL LINES, HOSES AND PIPES APPEAR GOOD, NO DAMAGE, CRACKS OR LEAKS. SCAN COMPUTER SYSTEM: COMPUTER HAD CODES STORED FOR CHARGE VOLTAGE AND LOW VOLTAGE TYPE CODE. RESET COMPUTER AND TEST DRIVE FOR ANY RETURN CODES. COOLING SYSTEM: HOSES: COOLING SYSTEM HOSES HAVE NO BULGING OR CRACKING AND CONNECTION ARE GOOD. NO LEAKS OR SIGNS OF COOLANT LEAKS. FAN: COOLING FANS HAVE NO DAMAGE AND CYCLE CORRECTLY. COOLANT LEVEL AND CONDITION: ENGINE COOLANT IS FULL, CLEAN AND GOOD TO -40 DEGREES. FLUID LEVELS AND CONDITION: ENGINE OIL: ENGINE OIL IS FULL AND CLEAN. TRANSMISSION FLUID: TRANSMISSION FLUID IS IN OPERATING RANGE. FLUID IS TURNING BROWN BUT HAS NO BURNT SMELL. FLUID SHOULD BE FLUSHED. POWER STEERING FLUID: POWER STEERING FLUID IS FULL AND IN FAIR CONDITION. BRAKE FLUID: BRAKE FLUID IS FULL BUT TESTS AT 3% MOISTURE, SHOULD BE FLUSHED. DIFFERENTIAL/S FLUID: N/A TRANSFER CASE: N/A BRAKES {OPTIONAL} FRONT: FRONT BRAKE PADS HAVE 6mm REMAINING AND NO ROTOR RUN OUT FELT ON TEST DRIVE. REAR: REAR BRAKE PADS HAVE 6mm REMAINING. TIRES, CONDITION AND PRESSURES: FRONT TIRES HAVE A LOT OF TREAD REMAINING, REAR TIRES ARE ALMOST AT WEAR BARS AND WILL NEED TO BE REPLACED SOON. ALL EXTERIOR LIGHTS; ALL LIGHTS ARE CURRENTLY WORKING.
- CHECK ODOMETER AND BACK LIGHTING FADES IN AND OUT
- BRAKE FLUID SYSTEM FLUSH
- FLUSH TRANSMISSION FLUID
MIKE/JANE H. gave our service a 5 star review on 8/22/2024 -
2018 Toyota Highlander
Mileage93,297Service Date8/20/2024Services Performed- SPARK PLUGS
- SPARK PLUGS – Remove & Replace – V6,Gas/Electric – [Includes: R&I EGR Cooler Assembly.]
SHAWN O. gave our service a 5 star review on 8/22/2024 -
2016 Ford Explorer
Mileage161,801Service Date7/30/2024Services Performed- FOUND A/C COMPRESSOR IS LEAKING OIL FROM SYSTEM AND COMPRESSOR IS LOCKED UP INTERNALLY. DISCONNECT ELECTRICAL CONNECTION SO COMPRESSOR CLUTCH WILL NOT ENGAGE.
KAYLEE L. gave our service a 5 star review on 8/15/2024 -
2008 Toyota 4Runner
Mileage235,296Service Date8/14/2024Services Performed- TRIP INSPECTION TEST DRIVE: ACCESSORY DRIVE BELT/S: BATTERY CABLES AND CONNECTIONS: AIR FILTER: FUEL SYSTEM INTEGRITY [lines and hoses] SCAN COMPUTER SYSTEM: COOLING SYSTEM: HOSES: FAN: COOLANT LEVEL AND CONDITION: FLUID LEVELS AND CONDITION: ENGINE OIL: TRANSMISSION FLUID: POWER STEERING FLUID: BRAKE FLUID: DIFFERENTIAL/S FLUID: TRANSFER CASE: BRAKES {OPTIONAL} FRONT: REAR: TIRES, CONDITION AND PRESSURES: ALL EXTERIOR LIGHTS;
JOAN B. gave our service a 5 star review on 8/15/2024 -
2011 Scion xB
Mileage141,111Service Date8/7/2024Services Performed- INSPECT FOR CAUSE OF ENGINE OIL CONSUMPTION. FOUND PCV VALVE WAS FACTORY ORIGINAL AND STICKING, REPLACE PCV VALVE. ENGINE DOES HAVE SOME CRANKCASE PRESSURE AT IDLE BUT DID SEEM BETTER AFTER PCV VALVE REPLACEMENT. SPARK PLUGS DUE HAVE MINOR OIL ASH ON SPARK PLUG ELECTRODES. REPLACE DIRTY ENGINE AIR FILTER WHICH CAN CAUSE ENGINE OIL USAGE ALSO.
- CHECK BATTERY IT IS FROM 2018
- TRIP INSPECTION TEST DRIVE: TEST DROVE VEHICLE, HAD NO ABNORMAL NOISES OR VIBRATIONS AND HANDLED WELL. ACCESSORY DRIVE BELT/S: DRIVE BELT HAS NO CRACKS, TRACKS STRAIGHT AND MAKES NO NOISE. BATTERY CABLES AND CONNECTIONS: REPLACED BATTERY DATED FROM 2018. BATTERY LOAD TESTED WEAK. AIR FILTER: REPLACE DIRTY ENGINE AIR FILTER. FUEL SYSTEM INTEGRITY [lines and hoses] FUEL LINES AND HOSES ARE IN GOOD CONDITION, NO CRACKS, DAMAGE OR FUEL LEAKS. SCAN COMPUTER SYSTEM: COMPUTER HAD CODE P0504 STORED FOR BRAKE LIGHT CIRCUIT FAULT, COULD NOT VERIFY OR DUPLICATE BRAKE LIGHT SWITCH FAILURE, CLEARED CODE. COOLING SYSTEM: HOSES: COOLANT HOSES HAD NO CRACKING OR BULGING AND ALL CONNECTIONS ARE TIGHT. FAN: COOLING FANS HAVE NO DAMAGE AND DO CYCLE CORRECTLY. COOLANT LEVEL AND CONDITION: ENGINE COOLANT IS FULL, CLEAN AND GOOD TO -30 DEGREES. FLUID LEVELS AND CONDITION: ENGINE OIL: ENGINE OIL IS FULL AND CLEAN, NOT DUE FOR SERVICE FOR 4K MILES. TRANSMISSION FLUID: TRANSMISSION FLUID IS IN OPERATING RANGE AND APPEARS IN FAIR CONDITION, HAS NO BURNT SMELL. POWER STEERING FLUID: POWER STEERING SYSTEM IS ELECTRIC AND HAS NO FLUID. BRAKE FLUID: BRAKE FLUID IS IN OPERATING RANGE AND TESTS AT 1% MOISTURE. DIFFERENTIAL/S FLUID: N/A TRANSFER CASE: N/A BRAKES {OPTIONAL} FRONT: FRONT BRAKE PADS HAVE 9mm REMAINING. REAR: REAR BRAKE PADS HAVE 8mm REMAINING. BRAKE PADS ARE WEARING EVENLY AND FELT NO ROTOR RUN OUT ON TEST DRIVE. TIRES, CONDITION AND PRESSURES: ALL FOUR TIRES HAVE 7/32 TREAD REMAINING, ADJUST TIRE PRESSURES AS NEEDED. ALL EXTERIOR LIGHTS; ALL EXTERIOR LIGHTS ARE CURRENTLY WORKING.
ALLAN/GLENDA T. gave our service a 5 star review on 8/8/2024 -
2004 Ford Pickup
Mileage195,295Service Date8/1/2024Services Performed- DRIVER DOOR MOTOR/REGULATOR
- WINDOW REGULATOR – Remove & Replace – F150 Electric,Each
This vehicle's owner gave our service a 5 star review on 8/2/2024 -
2006 GMC Sierra
Mileage146,522Service Date7/31/2024Services Performed- RESET OIL LIFE
- Change oil and oil filter, check all fluids and tire pressures, adjust as needed. Check air filter and breather filter.
- CHECK BELT NOISE WHEN TURNING SHARP
- WATER PUMP – Remove & Replace – V8,Gas,5.3L Eng w/Air Cond
- CHECK POWER OUTLETS DONT WORK
JIM/MARILYN P. gave our service a 5 star review on 8/1/2024
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Hours
Mon-Fri: 7:30am-5:30pmSat-Sun: Closed
